Terms of Service
Last updated: [DATE]
These Terms of Service ("Terms") govern your use of the MAM Voyage website and the tour enquiry and booking services we provide. By using our website or requesting a quote, you agree to these Terms.
About us
MAM Voyage is a private tour operator based in [COMPANY DETAIL — to be filled by MAM Voyage], Egypt, arranging tailor-made private tours in Egypt and other destinations. Throughout these Terms, "we", "us" and "our" refer to MAM Voyage, and "you" refers to the customer.
Enquiries and quotes
Submitting an enquiry through our website or WhatsApp does not create a binding booking. All quotes we provide are proposals based on the information you give us and are subject to availability. Prices are confirmed in writing before any booking is finalised, and no payment is required to receive a quote.
Bookings and payment
A booking is only confirmed once we have agreed the itinerary with you in writing and any required deposit or payment has been received. Payment terms, deposits and deadlines will be set out clearly in your individual quote. Until then, no contract exists between us.
Changes and cancellations
Because every tour is tailor-made, cancellation and amendment terms vary by itinerary and by the suppliers involved (hotels, transport, guides). The specific cancellation policy for your trip will be provided with your quote before you commit. We recommend that all travellers hold comprehensive travel insurance.
Your responsibilities
You are responsible for ensuring that you hold valid travel documents, including a passport and any required visa, and that you meet any health or entry requirements for your destination. You agree to provide accurate information when making an enquiry or booking, and to behave respectfully towards guides, drivers and other travellers during your tour.
Pricing
Prices are quoted individually for each tailor-made trip and are not published on this website. Quoted prices are valid for the period stated in the quote and may change if your requirements, travel dates or the number of travellers change.
Liability
We take great care in arranging your tour, but we act as an organiser working with third-party suppliers. We are not liable for events outside our reasonable control, including weather, political events, flight delays, or the acts of independent suppliers. Nothing in these Terms limits liability that cannot be limited by law.
Intellectual property
All content on this website, including text, images, logos and itineraries, belongs to MAM Voyage or is used with permission, and may not be copied or reused without our written consent.
Governing law
These Terms are governed by the laws of [COMPANY DETAIL — jurisdiction to be confirmed by MAM Voyage]. Any dispute will be subject to the courts of that jurisdiction.
Contact
For any question about these Terms, contact us on WhatsApp at +20 122 287 5135 or through our contact page.
Note: This is a general template and does not constitute legal advice. MAM Voyage should have these Terms reviewed by a qualified lawyer and complete all [COMPANY DETAIL] fields before publishing.